Think deeper
Write better
Work faster
Training customized to your industry, team, and documents
We teach employees and organizations to:
deepen their analysis
create clearer, more readable documents
cut writing and review time in half
We’ve spent the last 45 years perfecting our approach. We work in every industry and with every document type in North America.
Our training works.
Transform your workplace writing
Effective writing is so much more than perfect grammar and punctuation
When you get workplace writing right, you:
build better relationships with clients and staff
produce stronger content more quickly
get a reputation for clarity and efficiency
Types of training we offer
Workplace writing
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We offer:
self-paced online courses
document audits and personalized feedback
one-on-one coaching
practice workbooks
small group live training
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We train teams in person or in live online workshops customized to your industry, organization and team, documents, and needs.
We offer progressive levels of training to transform the way teams produce content.
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Get exponentially greater returns by training all staff to share the same vocabulary and approach.
We offer discounts when you book multiple workshops at once.
Specific industries
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Our courses drastically improve the documents that drive government and quasi-governmental bodies—policy writing, briefing notes, legislation and bylaws, investigation and decision documents, and more.
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Most staff find writing (and reviewing writing) a stress point. We change that. Our workshops teach practical tools so writers build skills and are more engaged and confident.
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Writing is how lawyers (and other legal writers) carry out the business of the law. Our workshops offer new tools that go well beyond what you learned in law school.
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Really clear technical writing is hard to do, and the writer or firm that creates it stands out. We teach a repeatable formula and objective principles writers can apply to write strong documents more efficiently.
For leaders
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Get a condensed version of the same training as your staff as well as guidance on how and when to give feedback.
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Analyze process steps and time for the briefing note drafting, reviewing, and finalizing cycle in your organization. We help you identify inefficiencies, cut time, resolve back-and-forth cycles, and create stronger end products.
In-house and live virtual training
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We offer advanced training to strong writers, reviewers, and managers with the skill and interest to become in-house writing coaches and instructors. The gains from our training stick and reliance on external support drops.
Workplace editing
We offer a series of in-house and live virtual courses for workplace editors including:
Effective Editing
Live Team Editing
Effective Proofreading
Specific documents and skills
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These courses draw on our experience over many years with unique documents, as well as input from your organization and example documents you send us.
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These courses give you solutions for the trickiest aspects of writing. They are built out of our conversations with writers, reviewers, and readers over the past 45 years.
En français
Nous proposons actuellement le cours "Effective Writing" en français et nos cours en ligne "core skills" seront également bientôt disponibles en français. Notre équipe de formateurs francophone est en train d'en créer davantage!
Get in touch
Some of our clients
What people say about our training
Thank you again for an outstanding writing course. I found that this has fundamentally changed how I approach every email and every newly created document.
—Public school board manager
I’ve been taking training sessions with the federal government for 24 years, and this is by far the best one I’ve taken.
—Director of a federal
regulatory body
I’ve taken this course three times, and I’ll probably take it again. Each time I learn something new and I continue to build my skills as a writer.
—Investigator with child and family services