Create crisp, usable documents in half the time
Most work in organizations gets done through writing. Any inefficiency in the process affects how you do business.
We train people at any level of an organization to deliver clear content using a streamlined process, which has far-reaching effects.
Give your staff what they need to succeed
Most staff find writing (and reviewing writing) a stress point. We change that. Our workshops teach practical tools so writers build skills and are more engaged and confident.
Business and financial training
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These courses are the starting point to significantly improve your documents and develop skills in your staff.
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These courses teach writers how to:
work skillfully with key documents that you produce regularly
avoid the pitfalls for that document type
write clearly and quickly under pressure
use templates effectively
gain from others’ experience with these types of documents
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These courses focus on and strengthen certain skills your team may need, depending on what they write.
Ask us if you need a course you don’t see here.
Offer a workshop for your team
Choose on-site training, live webinars, or self-paced online courses. Each workshop is customized to your organization and group.
Ways to work with us
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We offer multiple levels of training to reinforce, deepen, and advance your drafters’ skills.
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Apply this training across your branch, department, or organization to level up and standardize all the documents you produce.
When writers and reviewers are both trained in this way, it reduces complexity, editing time, and back-and-forth reviews.
Transform documents across your organization
One workshop produces real results. Those results are exponentially increased if you train more deeply and systematically.
Some of our clients
Adaptive Engineering Ltd
Alliance Pipeline
AMA Insurance
Associated Engineering
Bonavista Energy
Canadian Pacific Rail
CI Financial
Clow
Energy Insurance Group
Enmax
Foremost
Fortis Alberta
Great West Life & Canada Life
ISL Engineering
KPMG
MNP
Northern Industrial Construction
Scotiabank
TD Canada Trust
TransAlta
Core courses
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Effective Business Writing
Learn the core skills business writers need to create clearer, more readable documents faster.
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Effective Writing and Reviewing for Managers and Leaders
A condensed version of Effective Writing with a focus on leaders’ needs and how to give clear, useful feedback to writers.
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Effective Editing
Get the step-by-step process Wordsmith uses when we edit. You’ll learn to pinpoint, resolve, and communicate issues in structure, language, and formatting. This course includes a takeaway checklist.
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Use AI to Think More Deeply and Get Smarter
Get the right relationship with AI as an analysis tool. Use it to gather information, test assumptions, identify risks, and develop more thorough and refined thinking.
Courses for specific documents
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Effective Memo and Recommendation Writing
Deliver strong, concise analysis decision makers can trust
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Effective Board Reporting
Deliver the same analysis and evidence but in half the number of pages
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Effective Policy and Procedure Writing
Build coherent, easy-to-implement policies and procedures that improve compliance
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Effective Investigation Writing
Build reports that are concise, well-structured, supported by evidence, and readable
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Effective Email Writing
Write emails that are task-focused, easy to read, and get the results you want
Courses in specific skills
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Streamline the Writing and Review Process
Analyze process steps and time for the drafting, reviewing, and finalizing cycle in your organization. We help you identify inefficiencies, cut time, resolve back-and-forth cycles, and create stronger end products.
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Build Strong Rationale
Focus on creating strong, evidence-based content in any document type. This trains writers to approach problems more flexibly, analyze issues more deeply, and produce a clearer set of options for decision makers.
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Write Effectively as a Team
Learn best practices to manage the process to draft a document when multiple writers are involved. Use an orderly, efficient process to create clear content with less stress.
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Deliver Negative Messages Skillfully
Balance authority, professionalism, and empathy when delivering difficult messages. This training is effective for consumer complaints, complex stakeholder engagement, charged emotional situations, and impartial investigations.
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Effective Proofreading
Put the final polish on strong content. This is practical, hands-on training to catch errors and improve consistency.
What we teach your people to do
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33 words
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After
16 words
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18 words
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11 words
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19 words
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13 words
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53 words
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32 words
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"Best writing course I have ever taken."
Benoît Clément, Director of Financial Innovation at Verra
(5 star Google review) -
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“I spent all morning fielding calls, emails, and visits to my office saying how valuable this training was for us."
Leader at Great-West Life Co.
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"OBSI is on a journey to continually improve our writing. Wordsmith has equipped us with the knowledge, tools and energy for the road ahead."
Ombudsman for Banking Services and Investments
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"The Wordsmith process is eye-opening to improve your writing at work. Loved my course. What did I learn? How to be clear in my messages, be concise, use plain language, focus on useability, review for structure and understanding, and much more!"
Olga Kosteckyj, MEG
(5 star Google review) -
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"I’ve been using their teachings about plain language and communication to help write emails and formal letters. Very helpful and straightforward!"
Condo Corp
(5 star Google review)
