• You can work on these courses online at your own pace:

    • Effective Writing Fundamentals—Learn foundational skills and international best practices for modern workplace writing

    • Briefing Note Fundamentals—Develop the skills to create strong briefing notes and resolve common problems

    • The Dos and Don’ts of AI in the Writing Process

    • Use AI to Think More Deeply and Get Smarter

    See online courses

  • You send us a document you wrote, and we analyze it. We give you thoughtful written feedback and have a short meeting with you to discuss it.

    This is the kind of guidance most writers have never received
    Our feedback encourages what you’re doing well and gives practical guidance about how to get better.

  • Coming 2026

    Develop confidence and competence using real examples of workplace writing. Our workbooks develop skills set out in the ISO Standard for Plain Language.

    Each one gives you real drafting and editing problems and guidance about how to solve them.

  • Meet with us to work on a specific document, skill, or problem. We can also act as a second set of eyes and give input on important documents.

    More on coaching

Choose training that fits your needs

Like any new skill, writing is something you master over time. We’ve built a staged approach to suit everyone’s needs.

Writing training for individuals

Organize live training for a small team

If you have a small group of friends or colleagues, we can hold a customized, live session for you.

How it works

  • Find a group of five or more people

  • Decide what skills you want to focus on

  • Discuss your group’s needs with us

  • Plan a single session or a series

  • Schedule the workshops

What we teach you to do

  • Before

    30 words

  • After

    17 words

  • Before

    51 words

  • After

    50 words

  • Before

    26 words

  • After

    11 words

  • Before

    32 words

  • After

    13 words

  • Before

    48 words

  • After

    33 words

  • My mind is blown—Where have you been the last 20 years? Before everyone was just harping about audience, but I couldn’t translate that into how to actually write. I am excited to draft this memo now. I feel like I have wind in my sails.

    —Lawyer from one of the world’s top-performing law firms

  • “REPLACE One of the best workshops I've attended. Inspiring and motivating to get better at writing."

    Kris Samraj, Councillor for City of Medicine Hat
    (5 star Google review)

  • "REPLACE This was the most immediately applicable training I have ever taken. Our whole team got excited. We went back and applied what we learned to our Proposal Guide and cut the page count by 50%."

    Lorraine Brekke, Manager of the Cumulative Impacts Monitoring Program

  • "REPLACE Wordsmith facilitators are as confident, clear and helpful as your writing aims to be. More to learn about effective writing than many might think."

    Chris Taylor, Alberta Education
    (5 star Google review)