Drive better, more efficient decision making at a much lower cost

Briefing notes are among the most important—and most time-consuming—documents government and policy professionals write. These courses are built from our four decades of briefing-note experience. We train drafters to:

  • create shorter, more focused briefing notes

  • deliver much stronger analysis

  • cut the time and cost to create briefings in half

  • significantly reduce review cycles

Briefing notes courses

Learn core skills

  • Briefing Notes for Beginners

    Define what a briefing note is, why it matters, how to approach the writing, and how to use templates effectively.

    In-house and live virtual training

  • Effective Briefing Note Writing

    Develop the core skills all briefing note writers need. Learn a precise process to create strong, focused briefings make judgment calls more confidently.

    Self-paced, in-house, and virtual options

  • Effective Briefing Note Writing and Reviewing for Leaders

    Review briefing notes more efficiently, give stronger guidance to writers, and improve your team’s process time.

    In-house and live virtual training

  • Effective Briefing Note Editing

    Learn to identify and resolve issues, create strong briefing notes, and work faster. This course includes a takeaway checklist.

    Self-paced, in-house, and live virtual options

  • Effective Briefing Note Proofreading

    Put the final polish on strong briefing note content. This is practical, hands-on training to catch errors and improve consistency.

    In-house and live virtual training

Go deeper: build on core skills

  • Use AI to Think More Deeply and Get Smarter

    Get the right relationship with AI as an analysis tool. Use it to gather information, test assumptions, identify risks, and develop capacity for more thorough and refined thinking.

    In-house and virtual options

    Self-paced online course **coming soon**

  • Advanced Briefing Note Writing

    Deepen your skill by working with complex issues, multiple options, tricky messaginng, and detailed data and evidence. Give decision makers the best possible information.

    In-house, and virtual options

  • Streamline the Writing and Review Process

    Analyze process steps and time for the briefing note drafting, reviewing, and finalizing cycle in your organization. We help you identify inefficiencies, cut time, resolve back-and-forth cycles, and create stronger end products.

    In-house and live virtual training

  • Write Effectively as a Team

    Learn best practices to manage the process to draft a document when multiple writers are involved. Use an orderly, efficient process to create clear content with less stress.

    In-house and live virtual options

  • We teach internationally established best practices for clarity, as well as a new staged process to help participants reduce writing and review time.

    We suggest taking the core course before our document- or skill-specific training because it covers foundational content.

    More on core courses

  • These courses teach writers how to:

    • work skillfully with key documents that governments and regulators produce regularly, like briefing notes and decisions

    • avoid the pitfalls for that document type

    • write clearly and quickly under pressure

    • use templates effectively

    • gain from others’ experience with these types of documents

    More on document-specific training

  • These courses focus on and strengthen certain skills your team may need, depending on what they write. These include:

    • editing and proofreading

    • delivering negative messages

    • writing complex documents with multiple drafters

    Ask us if you need a course you don’t see here.

    More on skill-specific training

  • If you prefer to work at your own pace, check out our online school. We offer:

    • a roughly 12-hour course called Briefing Note Fundamentals

    • coffee-break courses that are densely packed mini modules you can take in 40 to 60 minutes

    Our current coffee-break courses are:

    • Why workplace writing is difficult and often unclear (it’s not you)

    • How to structure documents for readability

    • The best style for modern workplace writing

    • More coming soon!

    See online courses

Choose training that fits your needs

We offer on-site training, live webinars, and self-paced online courses. Each workshop is customized to your organization and group.

Our workshops

Some of our clients

  • Alberta Energy Regulator

  • British Columbia Financial Services Authority

  • British Columbia Securities Commission

  • Canada Energy Regulator

  • Canadian Human Rights Commission

  • Canadian Investment Regulatory Organization

  • Cities of Calgary, Edmonton, Red Deer, Vancouver, and more

  • Civilian Review and Complaint Commission for RCMP

  • Federal and provincial governments (across nearly every ministry)

  • Local Government Administrative Association of Alberta

  • Mackenzie Valley Environmental Impact Review Board

  • Municipal governments across Canada

  • Nunavut Impact Review Board

  • Office of the Veterans Ombudsman

  • Ombudsman for Banking Services and Investments

  • Workers’ Compensation Board

Other related courses

  • Deliver Negative Messages Skillfully

    Write professional and respectful messages when readers may not want to hear what you have to say

  • Build Strong Rationale

    Focus on creating strong, evidence-based analysis in any type of document

  • Write to Persuade

    Learn to write in a powerful, compelling, and clear style and build a reputation for clarity

What we teach your people to do