Get a clear picture of document quality
You can hire us to review documents and give you precise, detailed feedback about their strengths, weaknesses, and overall quality. This is useful for:
important documents to verify that they are effective
writers or team who want to assess their skills and identify next steps to improve
Measure progress
We can also use our audit tool to measure before-and-after results with your documents or writers. You can use it to:
get a baseline about your team or documents
discover what skills or areas need to improve
measure the effects of training or other changes to see if quality has improved
Audit documents or document processes
We can also audit processes
You can go a step further and audit your process. We help you identify how much time it takes to write, review, and finalize documents. We can also help you poll your writers and reviewers about how the process works for them.
A process audit tells you:
how much time and money you are saving by changes to the process
if documents have improved and by how much, after training or policy changes
how productive and engaged your staff are in the process of creating documents
How it works
Measure how well a document or process aligns with best practices for clarity and readability
You send us a document or series of documents.
We analyze the content carefully and prepare detailed, thoughtful feedback.
We flag the successes and suggest practical solutions to any issues.
We have a short meeting with you to discuss our feedback and answer your questions.
For a comparison audit, we do this at two points and compare results.
Start the conversation
I super enjoyed the personalized content and the clear effort you put into understanding our work. It made a big difference in your ability to coach us and our ability to apply the concepts. You are clearly very talented and dedicated, and I really appreciate the service you provide!
— Policy analyst at a medical think tank
It’s not like you’re saying you should use this word rather than another word. You put evidence right in front of us in a paragraph where we can see that something is better. It’s incredibly impressive.
—Investigator at a federal regulator
The session with Chari was extremely useful. I was especially impressed by how she zeroed in on my need to translate “fact splatter” documents and write in more plain language to achieve my goals. She really knew my work and gave useful suggestions.
— Communications professional
