A step-by-step process to create stronger documents
This half-day webinar captures 45 years of research on why writers struggle, how to make documents readable, and the most efficient process for writing. You will learn how to:
reduce drafting time by up to 50% using our step-by-step process
structure clear, readable documents
build strong analysis
align with best practices for organizing information
The material applies to every document you write—reports, briefings, policies, procedures, emails, and more. This half-day can be taken as a standalone course or as Part 1 of our longer Effective Writing course.
Think Deeper to Write Faster
The content is practical, interactive, and hands-on
You will collaborate, discuss, ask questions, learn from peers, and do exercises. We walk you through a writing process live, so you will get a real piece of work done during the workshop.
Tailored to you
When you sign up, we ask:
what documents you write
where you struggle
what you hope to get out of the workshop
for an optional sample document
We use what you tell us to customize the workshop.
Course details
3.5 hours
Online (Zoom)
January 12, 2037
$350 per person
Certificate of completion
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We limit attendance to 20 people per session. This keeps workshops interactive and gives everyone a chance to ask questions.
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Absolutely! If you want to register more than 10 people, please email us. We can discuss hosting a private session customized to your team and documents.
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All participants get access to:
a recording for one week after the session
a 30-page course manual that covers all the principles taught in the workshop
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The training is valuable for anyone who writes or reviews municipal documents—from admin staff to senior leaders.
When your team shares a common vocabulary and approach, documents get clearer and the review process gets faster and smoother.
We’ll walk you through a new writing process that:
reveals the reasons behind workplace writing struggles and how to solve them
adapts to the needs of different audiences, including executives, technical readers, and the public
shows you how to adapt your content and goal to serve the reader’s needs
creates a strong, readable structure
deepens your thinking and analysis
allows you to write much more quickly and confidently
Course content
I was reflecting on the best courses I’ve taken and this was hands down one of the best. So applicable to my daily work.
— Ministry of Environment and Parks
I’ve taken this course three times, and I’ll probably take it again. Each time I learn something new and I continue to build my skills as a writer.
— Office of the Child and Youth Advocate
I found this very useful. It gave me a new way to organize my thoughts and build strong rationale. I would highly recommend.
— Writer with City of St. Albert
