Reinforce and deepen foundational principles

Like any new skill, strong writing develops over time. Consider taking a refresher six months to a year after the foundational training to:

  • deepen your core skills

  • reinforce best practices and sustain momentum from the first training

  • fill in gaps and answer questions that came up

  • practice resolving problems on a variety of documents

Problem solve with real documents live

The refresher deepens what you learned by practicing the skills live. We work on real documents to resolve common problems.

Refresher training

Some of our clients

  • Alberta Energy Regulator

  • Canada Energy Regulator

  • Environment and Climate Change Canada

  • Department of Ocean and Fisheries Canada

  • Ministries of Energy and Minerals, Environment and Climate Change, Lands, Infrastructure, Parks and Protected Areas

  • International Association for Impact Assessment

  • Mackenzie Valley Environmental Impact Review Board

  • Mackenzie Valley Land and Water Board

  • Nunavut Impact Review Board

  • Verra

Workshop details

This course uses the neuroscience of learning to make sure information sticks with you long after the course is over.

  • Recommended length:

    • In-person—1.5 days (11.5 hours)

    • Live webinar—3, 3.5-hour sessions on Zoom (split over a few days or a week)

    We can also offer 1-day or half-day refreshers.

  • Everyone who took the first workshop (we recommend it as a prerequisite).

  • We recommend refresher training 6 months to a year after the initial course.

    It’s common for participants to have a wave of momentum after the first training and to gradually slip into old habits over time. This is the moment you want to offer refresher training.

    1. We meet with your team to discuss what’s been working well since the initial training and what specific areas you want to focus on next.

    2. We read your documents again and note new patterns.

    3. We prepare exercises and excerpts for your team to improve together, along with our suggested rewrites.

What you’ll learn

Understand and apply key skills more deeply

Practice, discuss, learn, and analyze to continue making progress

Keep developing new habits to replace old, ineffective ones

  • Briefly revisit principles from the original training, then put them to work

  • Problem solve a range of documents live

  • Collaborate with others to redraft sections, so you learn by doing and seeing what others do

  • Keep building the habit of strong, message-focused content (and avoiding essay-style content)

  • Refresh how to build strong structure and work on structural problems in documents

  • Deepen your understanding of the components of the clear, direct writing style that’s effective at work

  • Refresh how to draft and review efficiently

  • Add more advanced content based on your organization’s goals

I have taken this workshop four times, and I will probably take it again. Each time I learn something new.

— Investigator at the Office of the Child and Youth Advocate

The week after the first training staff were already asking when Wordsmith would come back. We had budget cuts this year, so we said “If we are only able to offer one training, it has to be this one!”

—Manager in Government of New Brunswick, Justice

We all needed to be reminded of the basics you taught us last year. In the beginning, everyone was serious about following the advice, and you could see a big improvement. Now we’ve slid back. That's in human nature. It’s hard to learn a new skill.

— Manager in a police service

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